Shipping policy
Shipping Policy
At Store Grove, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). Tracking information will be updated within 24–48 hours.
Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Customs, Duties & Taxes
Store Grove is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact us at iamannavance@gmail.com, and we will assist you in resolving the issue.
Damaged or Incorrect Orders
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately at iamannavance@gmail.com so we can evaluate and resolve the issue.
Returns & Exchanges
For information regarding returns, refunds, and exchanges, please refer to our Return Policy. Items must meet our return conditions before any refund or exchange is processed.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: iamannavance@gmail.com